酒店英语情景对话 篇一
第一篇内容
欢迎来到酒店大堂
A: 欢迎光临我们的酒店!请问有什么可以帮到您的吗?
B: 我预定了一间双人间,我可以办理入住手续吗?
A: 当然可以!请问您预订的是什么名字?
B: 我的名字是李华。
A: 李先生,您好!我已经找到您的预订信息了。您需要提供一些个人资料来办理入住手续,包括您的身份证件和信用卡信息。
B: 好的,我这就给您。这是我的身份证和信用卡。
A: 谢谢,李先生。请您填写这份登记表,确认一下您的个人信息和入住日期。
B: 好的,我填好了。
A: 非常感谢,李先生。您的房间号是305,电梯在右边。您可以在下午2点后入住。
B: 好的,谢谢!
A: 不客气,祝您入住愉快!
进入客房
A: 欢迎入住我们的酒店!这是您的房间钥匙,房间号是305。
B: 谢谢!
A: 李先生,这是您的早餐券,早餐服务时间是早上7点到10点。您可以在餐厅用餐。
B: 好的,谢谢!
A: 请您注意,酒店提供免费无线网络服务,密码是hotelwifi。如果您有任何问题或需要帮助,请随时联系前台。
B: 好的,我会的。再次感谢!
A: 不客气,祝您有个愉快的入住体验!
酒店英语情景对话 篇二
第二篇内容
离开酒店
A: 早上好!您需要办理退房手续吗?
B: 是的,请帮我办理退房手续。我是李华,房间号305。
A: 好的,李先生。请您检查一下房间是否有遗漏物品。
B: 我已经检查过了,没有遗漏物品。
A: 非常感谢,李先生。请您确认一下房费是否结清。
B: 是的,我已经支付了全部房费。
A: 非常感谢,李先生。请您填写这份退房登记表。
B: 好的,我填好了。
A: 谢谢,李先生。我们会尽快为您办理退房手续。请您将房卡和早餐券交给我。
B: 好的,这是房卡和早餐券。
A: 非常感谢,李先生。希望您在我们酒店度过了一个愉快的时光!祝您旅途愉快!
B: 谢谢,再见!
客户服务
A: 早上好!我是客户服务经理,请问有什么我可以帮助您的吗?
B: 我在昨晚的晚餐中遇到了一些问题,希望能得到解决。
A: 很抱歉听到您的不满。请您告诉我具体的情况,我会尽力解决。
B: 我点的菜没有按照菜单上的描述准备,口味也不太好。
A: 对不起给您带来了困扰。我们会向餐厅经理反馈您的意见,并确保下次提供更好的服务。
B: 谢谢您的关注。我也希望您能加强对员工的培训,提高服务质量。
A: 感谢您的建议,我们会采取措施改进。如果您还有其他问题或需要,随时联系我们,我们会尽力满足您的要求。
B: 好的,谢谢!
A: 不客气,希望您下次入住时能有更好的体验。祝您旅途愉快!
B: 谢谢,再见!
酒店英语情景对话 篇三
A Hello,this is QuaCheng hotel,is there anything I can help you,sir?
你好,这里是泉城大酒店,请问您需要什么服务
B Yes, I'd like to book a room.
我需要预订一间房
A Sure,we have different type of rooms,which would you like to choose?
我们酒店有不同类型的房间,您需要哪种房间呢?
B I'm not very certain,could you give me a brief introduction,please?
我不是很确定,你能不能给我做一下简单的介绍?
A Ok,our hotel provides standard single room and double room,accordingly,we also have special treatment for VIP.
好的,我们酒店提供标准单人间和标准双人间,除此之外还有对贵宾的特殊套房
B Thank you,I want to reserve a single room which is better located between 4th floor to 7 floor.Well,I need the personnel in your hotel to open the window and clean the room before I arrive there.Is that ok?
谢谢,我想预定一间单人标准间,最好是介于4楼到7楼之间的。嗯,我需要你们的工作人员在我到达九点前打开窗户并打扫房间,可以吗?
A Ok,sir,I already taken some notes about your requirements.Now let me check the room on my computer.Well,one standard single room in 6th floor and the number is 0603,need clean and open the window,anything else?
好的,先生,我已经记下了你的要求。我先在电脑上查询一下。嗯,6楼的603房间,需要打扫并打开窗户,还有什么要求吗?
B Thanks,how much does it cost?
谢谢,房间费用是多少钱
A That is 580 RMB
房费是580元
B Don't your hotel have discount?
你们没有折扣吗?
A I'm terribly sorry,sir.If you need a discount,you should be our VIP and stay here for at least 3 days.
非常抱歉,先生。如果你想打折必须是我们酒店的协议客户,并且至少住三天
B OK,that's alright!
好,那就算了
A When will you arrive at our hotel,sir?
您什么时候能到达,先生?
B Around 15 to 3 P.M.
下午2点45
A OK.It's a great honour for us to serve for you and we are all waitting for your arrival.!
好的,能为您服务是我们酒店的荣幸,我们在此恭候您的光临!
B Thank you very much!Byebye!
谢谢,再见!
酒店英语情景对话 篇四
有些企业会是要求英语面试,对话是英语的主体。下面是酒店英语面试对话,欢迎参考阅读!
场景一:人际关系。
A: As a fresh graduate, what do you think is the most essential factor to establishingand maintaining a good relationship with your future boss?
A: 你现在刚刚毕业,你认为和你未来的老板能够建立并保持良好关系的最主要因素是什么?
I: All the supervisors have rich experience. So first of all I will obey the demands of thesupervisors. Secondly, I will ask their advice and maintain an open mind. Thirdly, when there arequestions, I will communicate in-depth with my supervisors to achieve a functional and propersolution.
I: 领导是工作经验很丰富的人。首先我要服从领导的.工作安排。第二呢,要虚心求教。第三,万一碰到疑问,我会及时跟领导深入沟通,找到一个合理的解决方案。
场景二:应聘者提问时间到。
A: Good, then do you have any question about our company?
A: 好的,对于公司,你有什么问题吗?
I: Could you tell me something about your training program?
I: 能否介绍一下你们的培训制度?
A: In brief,
we offer both in-house and off-site training to our AP or U.S. headquarters.We have a few daylong training sessions for topics like business writing skills and software training.These sessions are available to everyone who applies. We also have a variety of other programsbased on each work function. Our program is essentially a job-rotation program, and we believe itis more effective than traditional on-the-job training.
A: 简单来说,我们既有在岗培训,也有去亚太总部或美国总部专门培训。我们采用整日课程来进行商务写作和软件操作一类的培训。每个人可以申请参加。我们还针对各个职能安排多种多样的课程。我们的课程主要是轮岗,我们相信这比传统的在职培训要有效的多。
I: It sounds attractive!
I: 听上去真的很吸引人啊!
场景三:问面试者的价值观。
A: Lastly, what’s your main consideration in your current job hunt?
A: 最后,你选择工作时主要考虑哪个方面?
I: Potential growth opportunity. If a potential job does offer me an opportunity to growand mature, I will find it very easy to devote my career to executing my responsibilities at thehighest level. I believe that your company will be a perfect place for me to grow and develop!
I: 潜在的发展机会。如果一个工作能够让我有发展和成熟的机会,我会更容易地全身心投入去完成我的职责。我相信贵公司将是我成长和发展的良好平台!
场景四:结束语。
A: I also hope to have the chance to get to know you better in the future.
A: 好的,我也希望有机会更加详细地解你。
I: Thank you for your time. I am looking forward to the next interview.
I: 谢谢您的时间。我期待着下一次面试的通知。
酒店英语情景对话 篇五
B:I've locked myself out of the room.May I borrow a duplicate key?
A:Don't worry,Mr Bell.I'll open the door for you.
(She opens the door with a duplicate key.)
B:Thank you very much.Sometimes I'm quite absentminded.
A:It doesn't matter,Mr Bell.What else can I do for you?
B:Ah,I'm afraid there's something wrong with the TV.The picture is wobbly.
A: I'm sorry.May I have a look at it?
B:Here it is.
A:(Tries to fix it,but in vain)I'll send for an electrician from the maintenance department.We can have it re-paired.Please wait just a few minutes,Mr Bell.(She leaves the room.Ten minutes later,there is a knock on the door.)
Electrician(E): May I come in?
B:(Opens the door) How do you do?
E:How do you do?The TV set is not working well.Is that right,Mr Bell?
B:No,it isn't.
E:Let me have a look.(Finishes the repairing and checks other electric facilities in the room) Mr Bell,everything is OK now.
B:What efficiency!Thanks a lot.
(Taking out some fee) This is for you.
E:Oh,no.We won't accept tips,but thank you,anyway.We wish you a nice stay with us,Mr Bell.
酒店英语情景对话 篇六
A:Housekeeping.Can I help you?
B:Yes,there seems to be something wrong with the toilet.
A:We'll send someone to repair it immediately.What's your room number,please?
B:1287.
A:May I come in?
B:Come in.
A:What's the trouble?
B:The toilet doesn't flush.
A:Let me see.Oh,it's clogged…It's all right now.You may try it.
B:Yes, it's working now.Thank you.
A:You're welcome.Anything else?
B:The water tap drips all night long.I can hardly sleep.
A:I'm very sorry,sir.Some part needs to be replaced.I will be back soon.