英语抱怨对话模板及范文 篇一
标题:抱怨服务质量的对话模板及范文
对话模板:
A: Good morning/afternoon/evening. I would like to make a complaint about [specific issue].
B: I'm sorry to hear that. Could you please provide more details about the problem?
A: Well, [explain the problem in detail].
B: I apologize for the inconvenience caused. Let me check our records and see what we can do to resolve this issue for you.
A: Thank you for your understanding. I hope we can find a satisfactory solution.
B: After reviewing the situation, I can offer you [potential solutions].
A: I appreciate your efforts, but I believe [state your preferred solution].
B: I understand your preference, but unfortunately, that is not possible. However, I can offer you [alternative solution].
A: I'm not entirely satisfied with that alternative. Is there any other option we can explore?
B: Let me consult with my supervisor/manager and see if there are any other possibilities.
A: I appreciate your willingness to help. Please let me know as soon as you have an update.
B: Of course, I will get back to you as soon as possible with a final resolution.
范文:
A: Good afternoon. I would like to make a complaint about the poor quality of service I received at your restaurant yesterday.
B: I'm sorry to hear that. Could you please provide more details about the problem?
A: Well, when I arrived at the restaurant, the staff was unhelpful and rude. They ignored my requests for a table and made me wait for a long time. Additionally, the food took forever to arrive, and when it did, it was cold and unappetizing.
B: I apologize for the inconvenience caused. Let me check our records and see what we can do to resolve this issue for you.
A: Thank you for your understanding. I hope we can find a satisfactory solution.
B: After reviewing the situation, I can offer you a refund for the meal and a complimentary voucher for your next visit.
A: I appreciate your efforts, but I believe a full refund would be more appropriate in this case.
B: I understand your preference, but unfortunately, that is not possible. However, I can offer you a 50% discount on your next visit.
A: I'm not entirely satisfied with that alternative. Is there any other option we can explore?
B: Let me consult with my manager and see if there are any other possibilities.
A: I appreciate your willingness to help. Please let me know as soon as you have an update.
B: Of course, I will get back to you as soon as possible with a final resolution.
英语抱怨对话模板及范文 篇二
标题:抱怨产品质量的对话模板及范文
对话模板:
A: Good morning/afternoon/evening. I would like to make a complaint about [specific issue with the product].
B: I'm sorry to hear that. Could you please provide more details about the problem?
A: Well, [explain the problem in detail].
B: I apologize for the inconvenience caused. Let me check our records and see what we can do to resolve this issue for you.
A: Thank you for your understanding. I hope we can find a satisfactory solution.
B: After reviewing the situation, I can offer you [potential solutions].
A: I appreciate your efforts, but I believe [state your preferred solution].
B: I understand your preference, but unfortunately, that is not possible. However, I can offer you [alternative solution].
A: I'm not entirely satisfied with that alternative. Is there any other option we can explore?
B: Let me consult with my supervisor/manager and see if there are any other possibilities.
A: I appreciate your willingness to help. Please let me know as soon as you have an update.
B: Of course, I will get back to you as soon as possible with a final resolution.
范文:
A: Good morning. I would like to make a complaint about the poor quality of the laptop I purchased from your store last week.
B: I'm sorry to hear that. Could you please provide more details about the problem?
A: Well, the laptop started malfunctioning just a few days after I bought it. The screen keeps freezing, and the battery drains very quickly, even when it's fully charged.
B: I apologize for the inconvenience caused. Let me check our records and see what we can do to resolve this issue for you.
A: Thank you for your understanding. I hope we can find a satisfactory solution.
B: After reviewing the situation, I can offer you a repair service to fix the issues with your laptop or a replacement with a new unit.
A: I appreciate your efforts, but I believe a replacement with a new unit would be more suitable in this case.
B: I understand your preference, but unfortunately, that is not possible. However, I can offer you a loaner laptop while yours is being repaired.
A: I'm not entirely satisfied with that alternative. Is there any other option we can explore?
B: Let me consult with my manager and see if there are any other possibilities.
A: I appreciate your willingness to help. Please let me know as soon as you have an update.
B: Of course, I will get back to you as soon as possible with a final resolution.
英语抱怨对话模板及范文 篇三
Dear sir, the furniture we ordered from you should have been delivered a week ago. The delay in delivery has greatly inconvenienced us. Therefore, you must deliver the goods immediately, otherwise we will have to cancel the order and get the goods from other places.
Please investigate the matter as a matter of urgency and get your reply as soon as possible.
中文翻译:
亲爱的先生,我们向你们订购的家具应该在一周前送到的,交货的延误给我们带来了极大的不便,因此你方必须立即发货,否则我方将不得不取消订单,并从别处获得货物。请将此事作为紧急事项进行调查,并尽快得到你方的答复。
英语抱怨对话模板及范文 篇四
Dear president:
I am one of the student who critical of restaurant of our seminary. We have been informed frequently that with the declining quality of the restaurant of our school it is intolerable to meal at school. It becomes the source of great complaint by student. Therefore please give me an access to put forward some disadvantage of the restaurant in order to be placed more stress on
First the expression of the students ‘face Witness that how unsavory the food is .Secondly insect is conceal in the vegetable there are times when we are prepare to have . Thirdly the price of the res
taurant is too high. Finally tableware not be sanitized is used in the restaurant.
Please take it into account or it will give rise to a series of problem. In addition, let me apologize for any inconvenience I may have caused. I hold a belief that students will enjoy themselves when have a meal in the restaurant of our seminary.
I am looking forward to seeing the changes of the restaurant
Yours sincerely
英语抱怨对话模板及范文 篇五
Dear Sir,
I am writing to you for the mobile phone of Dephone-S250 I bought on 20th Apr. 2008 at Tele Mall in Wuhan, P. R. China. There is something wrong with my mobile phone. The mobile phone can’t send messages and it can’t ring if someone calls me. What was worse, this kind of mobile phone has been sold out, so it cannot be changed a new one. This kind of mobile phone is in a new style, so the shop has no spare parts to repair my phone. I was so worried about it. I make a request to your company to change it as soon as possible. I hope you can give me a hand.
I am looking forward to receiving your answer. Please give me a letter as soon as you receive my E-mail.
英语抱怨对话模板及范文 篇六
Dear Sir/Madam,
I am writing to you about the voice-controlled alarm clock which I ordered through your mail order catalogue on July 15th.
The alarm clock arrived safely six days ago and worked perfectly for the first few days but now it has gone wrong. When I shout at the alarm, it keeps on buzzing. I have read the instructions and I am sure that I have set the alarm correctly.
I am returning the alarm clock with this letter and would be pleased if you could send me a new one or refund the money.
I am looking forward to hearing from you soon.
Yours faithfully,
John Smith
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