染雾Business Reception Airport Pick-up English Writing Collection Article One
The airport pick-up service is an essential part of business reception. It sets the tone for the entire visit and helps create a positive first impression. To ensure a smooth and successful pick-up experience, here is a comprehensive guide on how to handle business reception airport pick-up.
1. Pre-arrival Preparation
Before the guest's arrival, it is crucial to gather all the necessary information. This includes the guest's flight details, such as the airline, flight number, and arrival time. Additionally, it is essential to confirm the guest's name and any specific preferences they may have for the pick-up process.
2. Timely Arrival
Arriving at the airport ahead of time is crucial to demonstrate professionalism and efficiency. It is recommended to arrive at least 30 minutes before the scheduled arrival time to account for any unexpected delays or early arrivals. This way, the guest will feel welcomed and assured upon their arrival.
3. Clear Communication
Effective communication is key to a successful airport pick-up. Ensure that the guest has your contact information, including a mobile phone number, in case they need to reach you. Prior to the pick-up, confirm the meeting point with the guest, whether it is at the arrival gate, baggage claim area, or a designated meeting spot. Clearly communicate any instructions or details to avoid any confusion.
4. Professional Appearance
As a representative of the company, it is essential to present yourself in a professional manner. Dress appropriately, wearing business attire that reflects the company's image. Maintain good personal hygiene and groom yourself neatly. A professional appearance will leave a positive impression on the guest.
5. Warm Welcome
Upon the guest's arrival, greet them with a warm and friendly smile. Introduce yourself and provide a brief overview of the pick-up process. Offer to assist with their luggage and ensure they feel comfortable throughout the journey. Show genuine interest in the guest and engage in polite conversation, making them feel valued and welcomed.
6. Safe and Comfortable Transportation
Provide a comfortable and safe mode of transportation for the guest. Ensure that the vehicle is clean and well-maintained, offering amenities such as bottled water and Wi-Fi if possible. Drive responsibly and adhere to traffic regulations, prioritizing the guest's safety and comfort.
7. Additional Assistance
During the journey from the airport to the destination, be attentive to the guest's needs. Offer assistance with any inquiries they may have, such as local information, recommendations, or any specific requests they may have. Demonstrate your knowledge and expertise, providing an exceptional level of service.
8. Follow-up
After reaching the destination, ensure that the guest has successfully settled in. Offer any necessary assistance to ensure their comfort. Follow up with the guest later to ensure their satisfaction with the pick-up service and inquire if they require any further assistance during their stay.
In conclusion, an efficient and professional airport pick-up service is crucial for successful business reception. By following these guidelines, you can ensure a smooth and positive experience for your guests, leaving a lasting impression and setting the stage for a productive business visit.
商务接待接机英文范文大全 篇三
由宣传部礼貌办及建设、工商等方面的专家、领导一行12人于2015年8月30日午时5：30分左右到达，9月1日午时3：40分离店，在酒店日程安排如下：
1、就餐：
晚餐(主桌：百合厅1+3桌，工作人员：多功能厅)
早餐(自助餐：领导在樱花阁，工作人员在万福阁)
午餐(自助餐，地点：万福阁)
晚餐(同晚餐)
早餐(同早餐)
午餐(同晚餐)
说明：百合厅主桌18人，安排4名服务员，准备席位卡，鲜花;副桌3桌，10人，各安排2名服务员;还需准备：欢迎标语、台前的鲜花盆景、立式话筒。以上由陈小燕负责，各相关部门配合。
2、住宿
a.豪华套间(A501、B501)2间
b.标准套间(B418、B518、B521)3间
c.单人间(B403、B412、B416、B417、B419、B423、B503、B512、B519、B523)10间d.标准间(A505、A506、A507、A508、A509、A510、A515、A416、A419、A420、A421)11间
e.县领导午休房：日15间，9月1日15间
说明：每一天早晨7:15分叫醒，9月1日县领导午休房2:40分叫醒;房间里准备水果、点心、雀巢袋装咖啡、鲜花。以上由缪艳、吴颖具体负责，各相关部门配合。
3、会议
长江厅：汇报会(约1小时)，8月31日8：30开始，安排80人左右的回字型，准备席位卡、茶水、香巾、音响、话筒。
5F贵宾厅：省检查团工作室
6F会议室：工作人员及驾驶员休息室
2F会议室：创立办档案室
玫瑰厅：来信来访接待室
以上由吴颖、沈松华具体负责，各相关部门配合。
4、备用活动
KTV：芙蓉厅、百合厅，准备：茶水、水果、小吃、鲜花。由沈松华负责，各相关部门配合。游泳馆：邱洪飞负责。
棋牌室：安排四间棋牌室，准备：水果、茶水、点心。由吴颖负责，各相关部门配合。足疗：常红林负责。
夜宵：中厨房负责安排，何志刚负责，汤荣配合。
一、本次活动领导小组名单
组长：张晓华(总经理)
副组长：申爱明(副总)、何志刚(副总、行政总厨)
成员：张小琴(营销部经理)
缪艳(前厅部经理)
吴颖(客房部经理)
陈小燕(餐饮部经理)
汤荣(厨师长)
朱建红(质培部经理)
沈松华(保安部、康乐部经理)
魏竹君(财务部经理)
陈善伟(工程部经理)
倪蓓蕾(采供部经理)
邱洪飞(游泳馆经理)
常红林(桑拿部经理)
丁昀昀(行政办主管)
二、车辆停放及安全
1、职责部门：保安部
2、负责人：沈松华
3、保安：
4、要求：a.从8月29-30日起，注意门前车辆的管理，确保8月30午时-9月1日午时省测评组领导车辆的有序排放;b.配合县xxx门做好安全保卫工作。
三、迎宾及入住
1、职责部门：前厅部、行政办
2、职责人：缪艳、丁昀昀
3、门僮(二名)：
4、礼仪小姐(八名)：
5、要求：a.门僮必须配戴白手套;欢迎语(欢迎光临__国际大酒店);确保客人安全下车，及时将客人行李放置行李车送至房间。b.礼仪小姐面带微笑，欢迎词(欢迎光临)，绶带资料：“__欢迎您”c.总台人员提前做好房卡、入袋。d.总机人员负责叫醒服务;e.商务中心配合创立办领导准备好每一天就餐的席位卡及8月31日上午分长江厅的席位卡。
四、房间安排
1、职责部门：客房部
2、职责人：吴颖
3、服务员：
4、要求：a.配合工程部确保本次接待的所有用房设施、设备完好;b.检查所有用品是否齐全;c.客人进店后，在4F、5F电梯口安排专人，负责将客人引进房间;d.配合采供部保证房间的水果等到位;e.提前做好房内及过道的灭蚊、灭苍蝇工作;f.对本次接待的所有用房提前做好通风工作，确保房内无异味;g.配合采供部及时补充所有用房的小食品。
五、会议室安排
1、职责部门：客房部、康乐部
2、职责人：吴颖、沈松华
3、二楼会议室服务员：
四楼长江厅服务员：
五楼贵宾厅服务员：
六楼会议室服务员：
二楼玫瑰厅服务员：
4、要求：a.配合工程部确保本次接待的所有会议室设施、设备完好;b.拆除二楼会议室四周的椅子，在会议室三面放置条桌，铺蓝色台布，空余一边放5张椅子;c.做好各会议室的卫生清扫工作;d.按照接待方案安排，定人定岗。
六、餐饮安排
1、职责部门：餐饮部、中厨房
2、职责人：陈小燕、何志刚
3、服务员：
4、要求：a.配合工程部确保本次接待餐厅设施、设备完好;b.检查所有餐具是否齐全;c.检查餐厅的卫生情景(尤其做好灭苍蝇);d.及时与营销部沟通餐厅其他用品的落实情景。(鲜花、音响、话筒、席位卡等)e.根据接待方案落实好每一天餐厅的服务人员，做到定人定岗。
七、检查监督
1、职责部门：质培部
2、职责人：朱建红
3、要求：在所有接待活动开始前，按照接待方案的要求，检查各部门的落实情景，并及时与营销部沟通、落实。
八、接待安排
1、职责部门：营销部
2、职责人：张小琴、刘晓东
3、要求：检查各部门的落实情景，与各职能部门及时沟通并上报领导小组。
九、结算
1、职责部门：财务部
2、职责人：魏竹君
3、要求：a.前台各收银点必须熟记贵宾的人数、姓名、身份、在店时间、活动过程等。b.热情礼貌、准确、有效答复贵宾提出的问题。c.每日整理贵宾账单，贵宾离店前1小时，将所有账单准备完毕，备用。
十、几点说明
1、各级管理人员逐级检查下级准备工作完成情景，逐条落实。
2、召集本部门会议，制定部门接待计划，职责落实到人。
3、凡一线工作人员熟记“应知应会”，并注意使用普通话。
商务接待接机英文范文大全 篇四
A:hello，long time no see，what do you do recently?
B:I work in lenovo as a assistant.
A:do you like this job?
B:it is hard to say ，the salary is enough for me .but， in the long time ， it isn't benifit fo my career，I think I will change my job if I find the most suitable position for myself.
A:I think you should change this job as soon as possible ，although it is hard at the very beginning，the ending will change if you have enough courage and confident.
B:you are right ，I will think carefully to your do you satisficed with you job?
A:you know，my dream is to be a layer，when I graduate from my college，I worked in a law firm as a paralegals for 1 year，and now I can deal with a case all by myself ，but I am under great pressure on the this job.
B:yes ，everything has two side，life is hard to satisfied for everyone's ，we should think more optimistic about our life，everything will change if your attitude is right.
A:yeh，tomorrow is another day，we will have a bright future.
B:I firmly believe that too.
Culture
A:I heard you stay in American 2 years，can you tell me something about the difference between American and our country?
B:Most Chinese families like to cook the meals at family members sit around the table and share the dishes on the table when they are having their meals in restaurants， they eat in the same way in America， just part of the Americans have their meal at home with their family members.
A:can you give me a example?
B:for example，when you leave .for American people， they just said “goodbye” and go back to do other ，in china，they will say “Go slowly.” Not farewell or Godspeed， but “go slowly”. To the Chinese it means “Take care.” or “Watch your step.” Or some such caution， but translated literally it means “Go slow.”
A:It is very interesting .and what is the most distinctive difference between American culture and Chinese culture?
B:I think is the Chinese take pride in “modesty”; the Americans in “straight forwardness”.That modesty has left many a Chinese hungry at an American table， for Chinese politeness calls for three refusals before one accepts an offer， and the American hosts take a “no” to mean “no”， whether it’s the first， second， or third heard you received Korea University's offer，why do you choose korea to go to graduate shool?
A:I like the culture of korea ，Compared to modern China， South Korea retains the essence of traditional Chinese culture part， and I like to watch Korean dramas， so I choose to go to Korea to will have the opportunity to meet my favorite stars.
B:Have you ever to south korea ?
A:sorry ，I never to ，all the knowledge about korea are from dramas.
B:I think you the dramas may have great difference from the fact ，when you live there for a short of time ，all the definition of korea will have a new understanding .
A:yes you are right ，see you next year.
B:good luck ，bye.
商务接待接机英文范文大全 篇五
史密斯: Sorry to interrupt you. but aren't you Mr. Wu from China?
抱歉.打扰一下.请问您是中国来的吴先生吗?
吴先生: am.
哦.对.我是.
史密斯: How do you . Wu ? I'm John Smith from DJ Company. And I'm here to meet you.
您好.吴先生.我是DJ公司的约翰·史密斯.我来这儿接你们.
吴先生: How do you . Smith ? Thank you very much for meeting us here.
你好.史密斯先生.非常感谢你来接我们.
史密斯: You are welcome. You must be exhausted after a long journey.
不用谢.各位远道而来.一定很累了.
吴先生: Oh, no. It was a pleasant trip and everything went smoothly, so we don't feel tired at all.
不.路上很顺利.又很愉快.一点儿也不觉得累.
史密斯: I`ll be your guide during your stay in China.
你们在中国逗留期间.我将一直陪同大家.
吴先生: Wonderful!
那太好了!
史密斯: Will you please take your baggage and follow me? The taxi's waiting outside.
请大家拎着行李随我来.出租车在外面等着呢.
吴先生: Fine, let's hurry.
好的.我们赶紧走.
商务接待接机英文范文大全 篇六
好像他们现在开始登机了。祝您旅途愉快。
We're now staying at the Holiday Inn. How do we get to the airport?
我们现在住在假日酒店，到机场怎么走?
BWe have shuttle buses leaving for the airport from downtown every 20 minutes The bus stops at Holiday Inn as well. Be sure to get on the bus before 7: 30.
我们在市区每20分钟有班车开往机场。班车会在假日酒店停。请您7:30之前一定要乘上我们的班车。
AWhat is the earliest one?
最早的一班是什么时候?
BAt 7 am. It takes about one hour to get to the airport. So it'll be right for your timing.
早上7点。到机场一小时左右，正好赶上你们的航班。
AOK, thank you. By the way, what can I do if I want to put off my flight?
好的，谢谢您。请问，万一我想推迟我的航班怎么办?
BYour tickets are valid for one you want to change flight, you just go to the airline's ticketing office and have it reconfirmed. But you have to fly the same airlines.
你们的机票一年之内有效。如果您想改变航班日期，您只需到售票处再次确定您的航班就行了。不过您仍然得乘坐同一家航空公司的班机。
AOK. What can I do if l want to cancel the ticket?
好的。如果想取消这个航班呢?
BIn that case. you can get a refund with a certain percentage of the original fare deducted as the service charge.
那样的话，您仍然可以拿回您的机票费用，不过将会扣除原价一定比例的服务费。
AThat's reasonable. OK, thank you very much.
这很合理，非常感谢。
